FAQ

Most frequent questions and answers

  1. Fully customizable patient referral program – choose the reward you want to provide (gift certificate, thank you card, discount or no reward). Our platform makes it seamless for your existing patients to send a referral to their family & friends. You’ll then have full control on offering and administering a reward (this can be a gift certificate, thank you card, discount on your services or products, or simply a thank you card). 

  2. Track patient referrals: Monitor number of patient referrals and the referral source (who referred a specific patient to your clinic) in real time. 

  3. Monitor the performance of your marketing channel. Our platform shows you how many patients actually visit your clinic from different marketing channels that you use including Google Adwords, Instagram, Facebook ads, Newspaper ads, or referrals from existing patients. All you have to do is to copy and paste your unique URL (for example shareyourdoctor.com/John-smith) on your digital or print marketing material. 

  4. Live chat between your patients and front desk staff – no software, app or training needed. 

  5. Appointment reminders and calendar. Patients can request their preferred appointment date and time. You can send unlimited reminders reducing no shows and improving patient experience. 

ShareYourDoctor.com helps you grow your practice organically in 3 easy steps:

Step 1: Click here to pay and signup. You will then receive your own customized listing page a unique URL (for example ShareYourDoctor.com/John-smith). 

Step 2: Prompt and encourage your existing patients to send a referral to their family & friends. You can do this in several ways:

i) After every appointment send your unique URL to your patients via email, SMS, or your EMR software.

or

ii) Include your unique URL in your social media accounts, website, business card or a printed sign on your front desk. 

Step 3: Choose something to reward your patients with (this is optional and entirely up to you). This can be a (gift certificate, discount on a product or service your offer, or simply a thank you card).

Once a new patient books an appointment using their referral link, you’ll get a notification on your ShareYourDoctor.com account with their preferred appointment date and time and referral source (name of the patient that referred them to you). You or your front desk staff will then be able to use the chat feature to communicate with the patient and confirm the appointment. Once the patient visits your clinic and completes their first appointment you can administer their reward and mark the appointment as complete.  You can then administer a reward to the original patient that made the referral, in their next appointment. 

Not at all! All you need is simple account and a valid email address. No installation, no training. 

Not at all! Everything is done through the website. You can use your existing computer or smartphone. 

There is no commitment and you can cancel your membership at any time by sending us an email or calling us. You will only be charged for the month you used the services. No questions asked. 

We value patient privacy and take a serious. We never require any clinical information from patients. Patients can create an account using their name and email or even a nickname.

An active marketing strategy that relies on word of mouth. For doctors, a referral program uses a doctor’s existing patients to attract new patients. Unlike other forms of advertising, such as social media, google ad words, or print, a patient referral program is an authentic way for existing patients to refer their family and friends. 

Over 80% of satisfied patients are willing to refer their doctor to their family & friends but only 10% actually refer. Watch your revenue increase as your existing patients refer their family and friends using ShareYourDoctor.com

ShareYourDoctor.com is the first and only platform that makes patient word of mouth referral seamless. 

With ShareYourDoctor.com your staff would never forget to prompt patients to share their positive experience with their family & friends by sending them a personalized referral.

ShareYourDoctor does NOT rely on patient reviews; we believe that other online platforms that rely on patient reviews can be flawed and affect patients’ perception of doctors even prior to their visit.

We believe that word-of-mouth referrals are the most honest and effective method of patient acquisition. As a result, rather than writing reviews, patients that are happy with their experience are given the opportunity to share their doctor with friends, family and loved ones with one click – NO generic reviews, NO start rating.